ReplyFly

PRIVACY POLICY

Last updated July 11, 2025

This Privacy Notice for ReplyFly ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

  • Visit our website at replyfly.xyz or any website of ours that links to this Privacy Notice.
  • Use ReplyFly. ReplyFly is a web-based platform that helps business owners efficiently manage and respond to customer reviews across Google Business Profiles. By securely connecting to a user’s Google account (with their explicit consent), ReplyFly enables users to:
    • View and analyze customer reviews left on their Google Business Profile(s).
    • Generate AI-powered suggested responses to reviews, tailored to the business’s tone and preferences.
    • Streamline the process of replying to reviews, saving time and improving customer engagement.

ReplyFly does not post responses automatically without user review and approval. All actions taken on behalf of the user require their explicit initiation and consent.

Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at ReplyFly.help@gmail.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
  • Do we process any sensitive personal information? We do not process sensitive personal information.
  • Do we collect any information from third parties? We do not collect any information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
  • In what situations and with whom do we share personal information? We may share information in specific situations and with specific third parties.
  • How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information.
  • What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
  • How do you exercise your rights? The easiest way to exercise your rights is by visiting https://replyfly.xyz/settings or by contacting us.
  • Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

TABLE OF CONTENTS

WHAT INFORMATION DO WE COLLECT?

We may collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

HOW DO WE PROCESS YOUR INFORMATION?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations described in this section and/or with the following third parties: service providers, business partners, or as required by law.

HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data, or object to certain processing. To exercise these rights, please contact us as described below.

HOW DO YOU EXERCISE YOUR RIGHTS?

The easiest way to exercise your rights is by visiting https://replyfly.xyz/settings or by contacting us at ReplyFly.help@gmail.com.

UPDATES TO THIS NOTICE

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US?

If you have questions or comments about this notice, you may contact us at ReplyFly.help@gmail.com.